Air Canada Cancellation

Planning a trip with Air Canada? Knowing the airline’s cancellation policy can save you time, money, and stress if you need to modify your travel plans. This guide provides a detailed breakdown of Air Canada’s cancellation rules, fees, and refund policies to help you make informed decisions.

Air Canada Cancellation Policy: Key Guidelines

Air Canada provides flexible cancellation options depending on your ticket type, route, and timing of cancellation. Below are the important guidelines you need to know:

  • Fare Type Matters: Refundability depends on the fare type (Basic, Standard, Flex, Comfort, Latitude, or Business).
  • Refund Eligibility: Fully refundable tickets allow cancellations with a full refund, while non-refundable tickets may incur fees.
  • Cancellation Channels: Cancellations can be done online, via the Air Canada mobile app, or by contacting customer service.
  • Flight Disruptions: If Air Canada cancels your flight, you may be eligible for a refund or rebooking at no extra cost.

Air Canada 24-Hour Cancellation Policy

Air Canada offers a 24-hour risk-free cancellation policy, allowing passengers to cancel their bookings within 24 hours of purchase for a full refund, regardless of fare type.

Key Points:

  • Passengers having any type of ticket, including Basic Economy can use this cancellation window.
  • The flight must be booked directly through Air Canada’s website, call center, or ticket counter.
  • For this of cancellation the refunds are processed back to the original payment method.

How to Cancel Your Air Canada Flight

Air Canada provides multiple ways to cancel your flight:

1. Online (Website)

  • Visit the Air Canada website.
  • Then, Move to “My Bookings” and fill in your reservation details.
  • Select your flight and click “Cancel Booking”.
  • Follow the prompts to confirm cancellation.

2. Mobile App

  • Open the Air Canada app.
  • Log in and go to “Manage Trips”.
  • Select the booking and choose Cancel.
  • Confirm cancellation and check for refund eligibility.

3. Customer Service

  • Call Air Canada’s customer support for assistance with cancellations.
  • Note: Phone cancellations may involve long wait times.

Air Canada Cancellation Fees

Fare TypeCancellation Fee (Before Departure)Refund Eligibility
BasicNon-refundableNo refund
StandardFee appliesNo refund
FlexFee appliesNo refund
ComfortFee appliesTravel credit/refund available
LatitudeNo feeFully refundable
Premium EconomyFee appliesTravel credit/refund available
BusinessNo feeFully refundable

Air Canada Refund Policy

Refunds depend on whether your ticket is fully unused or partially used:

Fully Unused Tickets:

  • Refundable Fares: Full refund to the original payment method.
  • Non-Refundable Fares: Travel credit for future use (subject to fare rules).

Partially Used Tickets:

  • The refund amount depends on the remaining segment of the journey.
  • Taxes and fees for unused portions may be refunded

Air Canada Flight Delay Compensation Policy

If your flight is delayed due to reasons within Air Canada’s control, you may be eligible for compensation:

Delay DurationCompensation Amount (CAD)
3-6 hours$400
6-9 hours$700
9+ hours$1,000

Conclusion

Understanding Air Canada’s cancellation policy ensures a hassle-free travel experience. Whether you’re canceling within 24 hours, seeking a refund, or dealing with a flight delay, knowing your rights helps you make the best decisions. Always ensure your ticket details, including the name, match your travel identification to avoid unnecessary issues.

Read Also: Air Canada Flight Change Policy

FAQs on Air Canada Cancellation Policy

Can I cancel my Air Canada flight for free?

Yes, if you cancel within 24 hours of booking, you will receive a full refund.

 How long does it take to get a refund from Air Canada?

Travellers usually get the refunds within 7-10 business days.

What happens if Air Canada cancels my flight?

You will be offered a rebooking or a full refund.

Can I cancel a non-refundable ticket?

Yes, but you may receive a travel credit instead of a refund.

Is there a cancellation fee for Air Canada Flex fares?

Yes, a fee applies, but you can receive a travel credit.

How do I check if my ticket is refundable?

You can check your fare conditions by visiting My Bookings on the Air Canada website.

 Does Air Canada offer compensation for flight delays?

Yes, compensation ranges from $400 to $1,000 CAD, depending on the delay duration.

Can I change my Air Canada flight instead of canceling?

Yes, but change fees may apply depending on your fare type.

 What happens if I miss my Air Canada flight?

Missed flights are considered no-shows, and your ticket may be forfeited unless you contact Air Canada beforehand.

 How do I contact Air Canada for cancellations?

You can reach Air Canada via their website, mobile app, or by calling customer support.

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