Hawaiian Airlines Cancellation Policy

Travel plans can change unexpectedly, and knowing an airline’s cancellation policy can save you time, money, and stress. Hawaiian Airlines offers flexible cancellation options, but understanding their terms is crucial for a hassle-free experience. In this guide, we’ll walk you through Hawaiian Airlines’ cancellation policy, including refund eligibility, cancellation fees, and compensation for flight delays.

Important Guidelines for Hawaiian Cancellations

Hawaiian Airlines provides travelers with different cancellation options based on ticket type and timing. Below are the key guidelines you should know before canceling your flight.

• Cancellations must be made through the same booking channel used to purchase the ticket (website, mobile app, travel agency, etc.).
• Non-refundable tickets may qualify for travel credit instead of cash refunds.
• Refundable ticket holders receive a full refund based on their payment method.
• Additional charges may apply depending on the fare type and cancellation timing.m

24-Hour Cancellation Policy

Hawaiian Airlines allows passengers to cancel their flights within 24 hours of booking without incurring any cancellation fees, provided. Additionally, this cancellation rules is applied to every fare type. Meanwhile, it should be under the following regulations:

• The cancelled flight should be reserved at least 7 days prior to the departure.
• The ticket was purchased directly through Hawaiian Airlines (website, call center, or ticket office).

How to Cancel Your Hawaiian Airlines Flight?

Canceling your flight with Hawaiian Airlines is simple and can be done through multiple channels:

Online (Website & Mobile App)

1. Visit the Hawaiian Airlines website.
2. Click on “Manage Flights”.
3. Enter your last name and confirmation code/e-ticket number.
4. Select the flight you want to cancel.
5. Follow the prompts to confirm the cancellation.
6. If your are eligible, you can request a refund or travel credit.

Customer Service of Hawaiian Airlines Cancellation Policy (Phone Call)

• Dial Hawaiian Airlines customer support at 1-800-367-5320.
• Provide your booking details and request cancellation.
• Ask about refund eligibility and rebooking options.

Airport Ticket Counter

• Visit the nearest Hawaiian Airlines airport counter.
• Provide your ticket information and request a cancellation.
• If eligible, receive a refund or credit instantly.

Hawaiian Airlines Cancellation Fees

Hawaiian Airlines may charge a cancellation fee depending on your ticket type, and time of cancellation. However, for the flights cancelled within 24-hour of booking the airline doesn’t charges any fees.

Hawaiian Airlines Refund Policy

Refund eligibility depends on whether the ticket is fully unused or partially used:

Fully Unused Tickets

• Refundable tickets: Full refund issued to the original payment method.
• Non-refundable tickets: Eligible for Hawaiian Airlines travel credit.

Partially Used Tickets

• Refunds are calculated based on the unused portion of the ticket.
• Taxes and airport fees for unused segments may be refunded.

Hawaiian Airlines Flight Delay Compensation Policy

Passengers affected by flight delays may be entitled to compensation depending on the circumstances. 

Conclusion

Understanding Hawaiian Airlines’ cancellation policy can save you time and money when modifying your travel plans. Be sure to cancel within 24 hours for a full refund, check the refund policy for your ticket type, and inquire about compensation in case of delays. Always ensure the name on your ticket matches your ID to avoid travel issues.

Read Also: Hawaiin Airlines Flight Change Policy

Frequently Asked Questions